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Shareholder FAQs

1. What is the Company’s registered office address?

Dowlais Group plc
2nd Floor Nova North
11 Bressenden Place

Registered in England and Wales
Company number: 14591224

2. Who is the Company’s registrar?

Equiniti Limited
Aspect House
Spencer Road
West Sussex
BN99 6DA

+44 (0) 371 384 2030 (please use the country code when calling from outside the UK).

When you call, please quote your 11-digit Shareholder Reference Number. Lines are open from 8.30am to 5.30pm (UK time) Monday to Friday, excluding public holidays in England and Wales.

3. On what stock exchange are Dowlais share traded?

Dowlais’ ordinary shares are traded on the London Stock Exchange (LSE: DWL).

4. What is the ticker symbol for Dowlais Group Limited?

Our ticker symbol is DWL.

5. When is the Annual General Meeting?

Please visit our financial calendar for further information.

6. When are your financial results being published?

Please visit our financial calendar for further information.

7. How do I buy or sell Dowlais shares?

Equiniti provides a share dealing service.  Full details including rates and charges can be found at

8. What form can share register fraud take and what should I look out for?

Fraudsters often use persuasive and high-pressure tactics to lure shareholders into scams.  You should be wary of receiving unsolicited phone calls or correspondence offering investment advice, offers to buy shares at a discount or sell shares at a premium, or offers of free company reports. 

If you have received unsolicited calls or correspondence about an investment opportunity, the chances are it is a high risk investment or a scam and you should proceed with extreme caution.  If you do not know the source of the call, the safest course of action is to hang up.

You can check a firm is properly authorised by visiting the FCA register of authorised firms at

You should not give out any personal information until you are certain that an opportunity is legitimate and you should consider getting independent financial advice before you hand over any money. 

If you have any concerns, you should report the matter to the FCA by either calling 0800 111 6768 or online at

If you have lost money to investment fraud, you should report it to Action Fraud on 0300 123 2040 or at

For further information please visit the FCA website

9. What is my shareholder reference?

Your shareholder reference (SRN) is a unique 11-digit number shown on share certificates, tax vouchers and other documentation from the Registrar.  Please contact the Registrar if you are not sure what your SRN is and they will arrange to send it to your registered address.

10. How can I check my shareholding online?

Registered shareholders can visit to check their shareholding.

11. I have moved house – how do I change my address on the share register?

Please register on where you can amend your address, check share balances, payment and tax information and update payment instructions. 

12. How can I transfer Dowlais shares to another person?

Please register on where you can download a Stock Transfer From (Equiniti will need to receive the original share certificate) or contact our registrar Equiniti.

13. How do I transfer shares after a shareholder death?

Please visit and click on ‘Bereavement Support’ or contact our registrar Equiniti who will be able to assist you.

14. I have lost my share certificate – what should I do?

Please visit or contact our registrar Equiniti who will be able to arrange a replacement for you.  You will need to complete an indemnity which covers Dowlais for any loss arising from a dispute over ownership and there may be a charge for this.  An administration fee is also usually charged for this service. 

15. Can I consolidate my share certificates?

Yes, please visit or contact our registrar Equiniti who will be able to arrange a consolidated certificate.  There is no charge for this service as long as the holder has the certificates.  If any are lost an indemnity will be needed and therefore a fee will apply.

16. Does Dowlais have a dividend reinvestment plan?

Yes, the DRIP is administered by Equiniti, our registrar.  Please visit for further information including how to join the DRIP.

17. I have not received my dividend cheque — what shall I do?

Dividend cheques are sent by Royal Mail on payment date and therefore you should expect to receive your cheque within a day or two of payment.  If you do not receive the cheque payment and you are concerned, please contact our registrar Equiniti as soon as possible.

We would also encourage our shareholders to consider applying a mandate instruction to their holding, which will mean you have any dividend payments sent directly to your bank account on payment day.  Visit to find out more.

18. My dividend cheque is out of date — what shall I do?

Please visit or contact our registrar Equiniti to arrange a replacement cheque – there may be a fee payable for this service which Equiniti will advise you of.

19. Can my dividends be paid direct to my bank/building society account?

Yes, please visit or contact our registrar Equiniti to arrange this.  You will still receive a tax voucher in the post to your registered address.

20. How do I make TR1 Notifications?

All TR1 Notifications should be submitted to